M365 Automation Solutions

Three problems every small business has. Already solved.

This is the technical side of HanFlows — everywhere else on this site stays simple. Each solution below is a working starting point, built on the Microsoft 365 tools you may already be paying for, then customized to your business.

Solution Template 01

Approval Workflow Automation

Purchase requests, time-off, expense sign-offs — routed to the right person automatically, with a clean record of who approved what and when.

  • Request submitted from a simple form
  • Routed to the right approver automatically
  • Approver responds from email or Teams — no login needed
  • Requester notified, record kept automatically
~5hours/week saved on approval chasing, typical case
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Under the hood

SharePoint List Power Automate Teams Approval Result Logged
RequiresMicrosoft 365 Business Basic or higher — most small businesses already have this.
InterfaceFlow only for the standard version. A Power App front-end is optional, for a custom-branded request form instead of a plain Microsoft Form.
Data layerSharePoint list (included free). Dataverse is optional — only worth it for advanced cross-team reporting.

Solution Template 02

Invoice & Receipt Processing

Snap a photo or forward an email — the details get pulled out automatically and logged, so bookkeeping stops being a monthly scramble.

  • Receipt photo or email comes in
  • Vendor, amount, and date extracted automatically
  • Logged to a spreadsheet or accounting tool
  • Flagged for review only if something looks off
~70%less manual data entry, typical case
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Under the hood

Photo or Email Power Automate AI Builder Data Logged
RequiresM365 plus Power Automate premium (AI Builder) — the one solution that needs an add-on beyond standard M365.
InterfaceFlow only for the standard version. Optional Power App for manual review/correction before data is finalized.
Data layerExcel or SharePoint for most cases. Dataverse recommended at higher volume, for a proper audit trail.

Solution Template 03

Appointment Reminders & Follow-ups

Fewer no-shows, fewer "wait, when was my appointment again" calls — reminders and follow-ups go out without you remembering to send them.

  • Appointment booked or scheduled
  • Automatic reminder sent 24 hours ahead
  • Job completed
  • Automatic follow-up / review request sent
fewer missed appointments, more repeat business
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Under the hood

Scheduled Time Power Automate Reminder Sent
RequiresMicrosoft 365 Business Basic or higher — no premium add-ons needed.
InterfaceFlow only. Optional Power App / Forms front-end if you want customers to self-book online.
Data layerOutlook Calendar or SharePoint list (both included free). Dataverse not needed. SMS uses a small third-party connector (e.g. Twilio).

Have a different repetitive task?

These three are the most common starting points — most engagements end up customized to the specific way your business works.

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